Privacy Policy for RKID

Effective Date: 16-05-2025

Last Updated: 21-05-2026

Website: https://www.rkidcards.co.in

1. Information We Collect

We may collect the following information from users:

• Phone number
• School name and address
• User credentials (username and password)
• Contact information (owner and point of contact details)
• Subscription information

2. How We Use This Information

Your phone number and other information are collected to:

• Verify your identity
• Provide personalized services
• Communicate important updates
• Manage school and branch accounts
• Process subscription payments

This information may be securely sent to our backend server at https://www.rkidcards.co.in for the above purposes.

3. Data Retention

We retain your personal data for the following periods:

• Active Accounts: Your data is retained as long as your account remains active and your subscription is valid.
• Inactive Accounts: If your account becomes inactive (no login activity for 24 consecutive months), we will retain your data for an additional 6 months before deletion.
• Legal Requirements: Some data may be retained longer if required by applicable laws, regulations, or legal processes.
• Backup Systems: Archived data may be retained in our backup systems for up to 90 days after deletion from active systems.

4. Data Deletion

You have the right to request deletion of your personal data. Here's how data deletion works:

4.1 How Users Can Request Data Deletion

You can request deletion of your data through any of these methods:

• Email: Send a deletion request to rajesh8778509558@gmail.com with the subject line "DATA DELETION REQUEST"
• Phone: Call us at +91 8778509558 to request data deletion
• In-App: Contact your school administrator to initiate the deletion process

4.2 What Information is Required for Deletion

To process your deletion request, please provide:

• Your registered phone number
• School code (if applicable)
• Reason for deletion (optional)

4.3 Deletion Process

• Upon receiving your request, we will verify your identity within 7 business days
• Once verified, we will begin the deletion process
• Complete deletion of your data from active systems will occur within 30 days
• You will receive a confirmation email once your data has been deleted

4.4 What Data is Deleted

The following data will be permanently deleted upon request:

• Your phone number and contact information
• Username and authentication credentials
• School/branch information associated with your account
• Transaction history and usage logs

4.5 Data That May Be Retained

For legal and operational reasons, we may retain certain data even after deletion:

• Financial transaction records required by tax laws (retained for 7 years)
• Anonymized usage statistics for analytics purposes
• Backup copies (automatically deleted after 90 days)
• Records of deletion requests for compliance purposes

4.6 Automatic Deletion

Accounts with no activity for 24 consecutive months will be automatically flagged for deletion. You will receive a notification 30 days before automatic deletion occurs. You can prevent deletion by simply logging into your account.

5. Data Sharing

We do not sell your personal data. Your phone number and information are shared only with our secure server and are used strictly for verification and service purposes. We do not share data with third-party marketers or advertisers.

6. User Consent

We request your consent before collecting your phone number and personal information. You may choose not to provide this information, but some features may be unavailable. By using our app, you consent to this privacy policy.

7. Data Security

We implement strong encryption and data protection measures to ensure your information is secure. This includes:

• Encrypted data transmission using SSL/TLS
• Secure password hashing
• Regular security audits
• Access controls and authentication requirements

8. Children's Privacy

Our services are intended for educational institutions and adult users. We do not knowingly collect personal information from children under 13 years of age. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify users of any material changes by:

• Sending a notification to registered phone numbers
• Posting the updated policy on our website
• Displaying a notice within the app

The "Last Updated" date at the top of this policy indicates when changes were made.

10. Your Rights

You have the following rights regarding your data:

• Right to Access: Request a copy of your data
• Right to Rectification: Correct inaccurate data
• Right to Deletion: Request deletion of your data (as described in Section 4)
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Data Portability: Receive your data in a structured format

11. Contact Us

If you have any questions or concerns about this privacy policy, data retention, or data deletion, contact us at:

• Email: rajesh8778509558@gmail.com
• Phone: +91 8778509558
• Address: [Your Business Address Here]

For data deletion requests, please use the subject line "DATA DELETION REQUEST" when emailing.